Acorn Stairlifts Reviews

Acorn Stairlifts has an overall rating of 4.9 based on 96 reviews. Customer feedback on Acorn Stairlifts is mixed: Acorn Stairlifts reviewers highlight positive aspects like easy installation, reliable performance, excellent customer service, comfortable design, which strongly appeal to elderly individuals, people with mobility challenges, caregivers, home modification specialists. However, Acorn Stairlifts is often criticized for its higher price point, limited customization options, occasional maintenance issues, slower delivery times.

4.9/5.0

96 reviews

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All Acorn Stairlifts Reviews (96)
silvergorilla741
January 31, 2023
"Fantastic Service from Zuhare Daher!"
The technician who came to handle my service in January 2023 was super skilled and had a solid understanding of the product. Zuhare Daher was not only efficient but also really friendly while he worked. He took the time to teach me the best ways to care for my stairlift and keep it running smoothly. Plus, he gave me his personal contact number in case I had any questions later on that he could help with over the phone. He was engaging and seemed genuine and meticulous in his work. He had great things to say about his employer, Acorn, and the product he deals with, calling it a fantastic job and an excellent product. Overall, it was a top-notch experience, and I’d definitely recommend Zuhare to anyone needing routine service for their Acorn stairlift.
greenkoala769
January 31, 2023
"Installation of Stiefermann Acorn Chair Lift"
The person who measured and the one who installed were both polite and got the job done quickly. The lift itself is a solid piece of work. My only issue is that the company mentioned the installer would show up between 8:00 AM and 1:00 PM, but he didn't get here until around 12:30. I ended up waiting all morning when I could've been busy with other stuff. A quick call that morning with a more precise arrival time would’ve been nice. I tried reaching out to the number left in the previous message from the company to get an update, but ended up with Wells Fargo Bank instead. Thought I dialed the wrong number and was left scratching my head about who to contact.
Dwight.Burton
January 30, 2023
"Fantastic Installation Experience!"
The engineer who set everything up was awesome! He got the lift put in within just 2 hours. Joe was super friendly and took the time to explain how the lift works to my wife in simple terms. Now she can easily get to our upstairs without any pain. Big thanks to him! - Don
CatherineGardner
January 30, 2023
"Our Incredible Journey"
Our fantastic experience with the Acorn Starlift kicked off thanks to Dolan Bunn, the representative. He took the time to understand what we needed and picked out the right stairlift for us. He went over how it functioned, the different options we had, and set up our installation for the very next day! The installer, Zahare 'Z' Daher, was exceptional. He brought the necessary materials to our front walkway but only moved them inside as required during the setup. Zahare evaluated our staircase and got right to work on the installation. When everything was done, there was absolutely no mess left behind. After finishing, Zahare walked us through how the stairlift worked, showing us how to use the remotes and where to charge the unit properly. He made sure to observe as both my husband and I tried out the stairlift, and he answered all our questions before he headed out.
KennethWilliams
January 27, 2023
"Met our needs in no time"
Met our needs in no time, didn’t have to wait long for the setup. The technician was friendly and quite knowledgeable. The stairlift operates quietly and smoothly. It's simple to operate. I wish there was a light on the bottom of the footrest. A very dependable company. We took our sweet time deciding, but once we made up our minds, they were super quick to respond. Thanks again for making life a bit easier for us.
sadcat434
January 27, 2023
"Awesome Business - Fantastic Team"
Awesome Business - Fantastic Team. This place really knows how to treat its customers right. The staff is super friendly and always ready to help out. I had a great experience shopping here!
DwightFord
January 27, 2023
"Impeccable Experience from Start to Finish"
From the sales rep to the final setup, the whole service experience was top-notch. I couldn't have asked for better!
GregHerrera
January 27, 2023
"Impressive Speedy Service!"
Wow, I’m just blown away! I reached out to Acorn online, and they got back to me in just a few minutes with a call. The representative addressed all my queries and worries. A technician showed up at my place within 48 hours, and they put in the lift just 2 days after that. It was installed like a pro, and the installer went through everything with us. All of this happened in just 5 days!!! We’re super happy with our lift; it’s a breeze to operate and runs so smoothly! Acorn really is top-notch!!!
crazyladybug829
January 26, 2023
"Awesome Gadget"
The tech was super knowledgeable and did a great job. Zuhare Daher showed up on time and was really courteous.
tinysnake903
January 26, 2023
"Great Service from Acorn Stairlift Installer"
I was really impressed by how professional the Acorn Stairlift installer was. He showed up right on time, just like we agreed. He quickly tackled some problems I had with my old stairlift. He was super thorough and did a fantastic job fixing everything.
SaraLynch
January 26, 2023
"Super knowledgeable technician!"
The installer really knew his stuff when it came to the acorn product. He did a great job explaining how to safely and effectively use the stairlift. Plus, he installed everything quickly and professionally, leaving it all looking tidy. No doubt about it, a five-star performance! My installer’s name is Zuhare Daher.
MarcusLong
January 26, 2023
"Outstanding Service from Josh!"
Josh really nailed it with both the explanation and installation of our system. He was super professional and went into detail about how to use everything.
cassieleftwich
January 25, 2023
"Highly Professional Service"
The sales rep was super professional, and the installer did a great job cleaning up all the mess. They explained everything well and were ready to answer all my questions.
PennyMorgan
January 25, 2023
"Personalized installation experience."
After expressing interest in Acorn Stairlifts online, I managed to get an in-home appointment arranged in just a week. Sales rep Roland went over our choices and helped me figure out the ideal stairlift for our needs. Just four days later, George came and installed the lift like a pro. Everything went according to plan, and the lift is functioning great.
yellowpeacock465
January 24, 2023
"Awesome Quick Service"
The repair guy from Acorn Stairlift, Zuhare, was super punctual. He worked quickly and effectively, ensuring that all my needs were taken care of. Plus, he was really friendly and managed his time excellently!

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